Ticket sellers, Virgin flight credits and a 25-hour laundry cycle: meet Choice’s 2026 Shonky award winners

Consumer advocacy group Choice has named its annual Shonky award winners, highlighting some of Australia's worst products and services. This year's winners include ticket sellers that charge exorbitant fees, such as a $1,650 surcharge on concert tickets. The group also criticized Virgin Airlines for pocketing $75 million in unused flight credits, leaving customers out of pocket. These companies are being recognized for their poor treatment of consumers, which can have significant consequences for the economy and trade.

Why it matters

Choice's Shonky awards highlight poor products and services. This can impact consumer trust and spending habits.

Market impact

Markets & countries in focus

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Likely winners & losers

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