Ikea to pilot online buyback service for secondhand furniture

Ikea is testing an online service to buy back secondhand furniture, offering vouchers to customers who want to sell their unwanted items. This service will be initially piloted in Spain and Portugal before the end of the year, with a potential rollout in the UK if it is successful. The move reflects the growing trend of buying secondhand goods, which Ikea predicts will account for 16% of the UK homewares market by next year. This shift towards pre-owned goods could have implications for the furniture industry and consumer spending habits.

Why it matters

Ikea's online buyback service could increase customer loyalty and drive sales. The service's success in Spain and Portugal could lead to a wider rollout, boosting the company's revenue.

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