Greens push for human override in aged care assessment after ombudsman’s scathing report into algorithm tool

The Australian government is facing pressure from the Greens to allow human oversight in the assessment of aged care packages after a scathing report from the commonwealth ombudsman. The report criticized an algorithm tool used to determine eligibility for home support packages, calling it unfair. This means that aged care workers may soon have the ability to correct the outcome of these assessments, potentially benefiting older Australians who rely on these services.

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The ombudsman's report has prompted calls for change. Human override in assessments may improve care and investor confidence.

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